Built by operators, for operators

Your phone, answered. Even at 2 AM.

ReplaceReceptionist answers every call in your brand voice, around the clock. It handles routine questions, books appointments directly into your calendar, captures messages with full context, and transfers urgent calls to you instantly. 85% of callers won't leave a voicemail. RR catches every one of them.

24/7
Coverage window
<2 sec
Avg pick-up time
$299/mo
Standalone per location
Live demo running
Auto repair shop with black car on lift
☎ Incoming
Maria L. · Saturday 7:42 PM
"Hi, do you have any openings tomorrow for a brake check?"
BOOKED
Appointment confirmed · 10:30 AM · You texted
The Problem

85% of callers won't
leave a voicemail.

Every unanswered call is a lead walking to your competitor. Here's what's actually happening to your phone.

white wooden desk on hallway inside building
  • Voicemail isn't a safety net — it's a dead end. 85% of callers won't leave a voicemail. They call your competitor at the next number on the list. You never know they existed.
  • Your receptionist takes lunch. The phone doesn't. 12-1 PM = 3 missed calls per day at the average service business. Multiply by 365. That's a thousand missed leads a year.
  • Emergency calls hit at night. 40% of HVAC and plumbing calls are emergencies — most outside business hours. If you don't answer the 2 AM call, the customer calls the competitor.
  • Hiring a part-time receptionist is $3,500/mo. Wages + tax + benefits + recruiting + training. Doesn't include sick days, lunch, vacation, or the cost of finding a replacement when they leave.
  • Generic answering services sound like answering services. Most callers hang up. The 'press 1 for X' menu is the second worst sound in business after voicemail.
  • Your brand voice is on every other surface — except the phone. Your website, your social, your reviews — all sound like you. Your inbound phone is the one place customers hear a stranger. We fix that.
How It Works

Four steps to a working system.

Connect once. The product runs forever.

a woman sitting in front of a computer talking on a cell phone
Step 1 1

Forward your number, or use ours

Forward your existing business line, or use our local number. 5-minute setup. No new hardware.

Step 2 2

Train RR on your business

Hours, services, pricing, FAQs, escalation rules, VIP list. The dashboard walks you through it in 20 minutes.

Step 3 3

Pick the voice that matches your brand

Warm, professional, sharp, friendly — pick the tone. Sample audio before you go live. Edit anytime.

Step 4 4

Calls answered 24/7 — forever

Every call answered in your brand voice. Appointments booked. Messages summarized. Urgent calls transferred to you live.

red and white number 5
Features

Built for the way you actually run a business.

Set the rules once. The product runs forever.

  • Brand voice — your tone, your words. Train RR on your typical greetings, FAQs, escalation language. Sounds like you, not a robot.
  • Direct calendar booking. Integrates with Google Calendar, Square Appointments, Calendly, Acuity, more. RR books directly — no double-entry.
  • VIP routing rules. Top customers transfer to your cell. Vendors go to voicemail. Emergency keywords page you. You define the routing.
  • Always-honest disclosure. Every caller is told it's an AI assistant. The 15% who want a human get a callback within 30 min. No deception.
  • Full call summary by text. Every call ends with a text summary to you: who called, what they wanted, what RR did. Audit trail forever.
  • Multi-language out of the box. Spanish, French, Portuguese, more — 12 languages day one. RR detects the caller's language and switches.
Why ReplaceReceptionist

Built for owners tired of being sold to.

Most agencies that "handle this for you" charge 10–30× what we do. They hand the actual work to interns.

Part-time receptionist

— what most owners default to

  • $3,500/mo wages + tax + benefits
  • Lunch break, sick days, vacation
  • Trained on your business → leaves → retrain
  • 8 hours/day max, not 24
  • Hold music when she's on another call
  • Bad day = bad customer experience

ReplaceReceptionist

— what 20 min of setup buys you

  • $299/mo · roughly 1/12 of a receptionist
  • 24/7 · never sick · never on lunch
  • Trained once, runs forever
  • Picks up in under 2 seconds, every time
  • No hold queue · simultaneous calls handled
  • Consistent quality at 3 PM and 3 AM
The Cost of Inaction

What missed calls actually cost.

Every percentage industry data, not our marketing.

85%

of callers won't leave a voicemail

They call the next business in the search results. You never know they existed.

Salesforce Service Trends
40%

of HVAC/plumbing calls are emergencies — after hours

If you don't answer, they call your competitor. The job goes to whoever picks up first.

Industry composite
$3,500

monthly cost of a part-time receptionist

Wages + tax + benefits + training + replacement when they leave.

BLS occupational stats
$280

average value of a missed service call

For service businesses, the average ticket on an inbound call lead is $280.

Industry composite
Stories From Operators

Built by people who actually run businesses.

Not a Silicon Valley script. Real operators using the tool, sharing what changed.

"My phone rang at 2:14 AM Saturday. RR booked the appointment. I learned about it over coffee Sunday. That call would have died in voicemail."

Tom S.
HVAC contractor · 2 trucks

"We replaced our $4,200/mo receptionist seat. Same quality. RR is on at midnight when nobody was."

Dr. Marcus B.
Family dentist · Suburban practice

"Customers don't even mention that it's AI. The voice is warm and it knows our menu. Best $299 I spend monthly."

Lucia R.
Restaurant owner · Texas
Pricing

One price.
Everything included.

No "starter / pro / enterprise" maze. The same product whether you're one location or twenty.

Volume discounts kick in automatically beyond ten.

14-DAY FREE TRIAL · CANCEL ANYTIME
$299/mo

— per location, billed monthly. Cancel anytime.

Start your 14-day free trial →

A card is required to start your trial. We don't charge until day 15.

Securely billed through Stripe
Better Deal · Most Owners Pick This

Or get ReplaceReceptionist as part of the Bundle.

The FrontDesk Global Bundle includes ReplaceReceptionist plus 5 more SMB tools — TheAutoReply, TestimonialCollect, PreventNoShows, FreshLocalSEO, ReplaceReceptionist, CustomerRetentionAI — for $599/mo per location · save $295/mo vs buying separately. 10% off each additional location.

Need more SMS? Each tool ships with 50/day. Scale anytime:
+100/day · $29 +250/day · $69 +1000/day · $259 or overage · $0.03–$0.05/send
Applies independently to TC, PNS, CRA, and RR. Stack packs or flip overage on per tool.
Get the Bundle →
FAQ

Every question we get before signup.

The honest answers — including the ones we wish you wouldn't ask.

Won't customers know it's AI?

Yes — we tell every caller upfront. 'I'm an AI assistant calling on behalf of [your business].' Most callers don't care. They want their question answered. The 15% who want a human get a callback within 30 min.

What if AI mishandles a call?

Auto-escalation: any caller saying 'emergency,' 'lawsuit,' 'I want a manager' transfers to you instantly. Plus you get a text summary after every call — you'll know within minutes if something went sideways.

Can it actually book appointments?

Direct integration with Google Calendar, Square Appointments, Calendly, Acuity, and most major scheduling tools. RR sees your availability in real-time and books in your calendar.

What if I want to take the call?

If you set a rule like 'transfer if my cell is on,' RR rings your cell before answering. If you pick up, it transfers. If not, RR handles it.

How is this different from a generic answering service?

Answering services use humans (slow, expensive, inconsistent) or robotic menu trees (callers hate them). RR uses voice AI trained on YOUR business. The difference is night and day.

Can I cancel? Do you have contracts?

Cancel anytime from your dashboard. No contracts, no setup fees. Forward your number back to wherever it was.

Does it handle multi-language?

Yes — 12 languages day one. RR detects the caller's language and switches automatically. Or set a default language per location.

Will it sound like a robot?

Use the audio sample tool in your dashboard before going live. We use the best available voice models — most callers can't tell. The ones who can usually don't care once their question is answered.

Your phone is your storefront. Answer it.

Every voicemail is a customer choosing your competitor.
Stop letting that happen.

Try it free →